Support

For Partners

• For any issues related to the APIs, Lightspeed partners can contact API Support at kseries.api@lightspeedhq.com.
• For questions about how the Lightspeed Restaurant K-Series product works, or for troubleshooting back office or POS issues, please contact K-Series Support.

NOTE

The API Support inbox will only accept communications from the e-mail address listed as the technical contact on the partner account. Communications originating from all other contacts will be rejected, and the sender will be directed to post their question in the Community Forum.

For other developers

• For non-partner developers, API support is provided in the Community Forum.
• For product-related questions, please reach out to K-Series Support.