POS Order Types

Introduction

There are two ways to place an order within the Lightspeed Restaurant K-Series POS: direct sales and table sales. If you have realtime notifications set up, you will notice a difference in how the RTNs are posted to your endpoint.

Direct Sale

A direct sale is not associated with a table, this sales model is typically used in restaurants where the customer places their order at the counter and pays for it immediately.

In a direct sale, three RTNs are posted at the same time: OPEN, UPDATE, and CLOSE. They will all contain the same information such as items, payment methods, etc.

Table Sale

A table sale is linked to a table on the POS floorplan. It's used when orders are paid for at the end of the meal.

When a table order is submitted in the POS (sent to the kitchen) your endpoint will be notified by two RTNs: notificationType:OPEN & notificationType:UPDATE. Both notifications contain the same information.

Every modification on the account (adding item(s), voiding item(s), transfer item(s) to another table, calling the next course, etc.) triggers a notification with the parameter notificationType:UPDATE.

If a partial payment is applied to an account, your endpoint will also receive a notification with the parameter notificationType:UPDATE.

Once the account is fully paid, your endpoint will receive a notification with the parameter notificationType:CLOSE .