Glossary
General Lightspeed Restaurant Terms
| Term | Description |
|---|---|
| Business | In Lightspeed Restaurant K-Series POS, a business is a business unit that can have one or more locations (Business Locations) attached to it. The business is country-specific, with associated currency and taxes. |
| Business Location | A Business Location is part of a business, and in the hotel context it can be a single hotel property . If there is a need for revenue centers, these can be defined via the POS configurations. For hotels with complex operational requirements, a Business Location is defined as an F&B Outlet. It is common for hotels with complex F&B operations to have several Business Locations (F&B Outlets) in one business. In these Business Locations, the POS configurations can also act as revenue centers. Hotel chains with complex F&B operations can be managed together in one business with several Business Locations per hotel property. In these Business Locations, the POS configurations can also act as revenue centers |
| Revenue Center | In the Lightspeed Restaurant K-Series POS API, the revenue center line always refers to the POS configuration used, which is part of the Business Location. Detailed information can be found in the Use Cases. |
| Accounting Group | The accounting groups contain the items and tax rates, different tax rates can be used for the same items, even within the same order. Accounting groups have a unique ID in a business and all connected Business Locations. |
| Tips/Gratuity | Tips are part of the payment, which is shown tax-free in a separate line. Tips are not linked to an accounting group and are not listed as an item. See Help Center |
| Service Charge Item | A special type of item, which allows a percentage surcharge charge to be added to an order. See Help Center |
Hotel Specific Terms
Cross-Business-Location-Transfer
An item gets transferred from one Business Location to another Business Location of the same business. (A CBLT is not possible between different businesses)
To ensure that the revenue remains in the location in which the item was consumed/ordered, a charge with a payment method is executed in the source location.
In the target location the account arrives with a negative balance, so that when the account is closed there are no item duplicates.
See Examples
Void Payment Action
The POS action Void Payment reopens a closed account/receipt and voids the payment method used.
Items can now be added to or removed from the opened account, and the account/receipt can be closed with a different payment method. The new account will create a new POST request.
See Examples
Refund Receipt Action
The POS action Refund Receipt will create a duplicated account, with negative balance for completing the refund. This action will create a new POST request.
See Examples
Void Receipt Action on the Current Day
The POS action Void Receipt will void a receipt of the current day and create a new account/receipt with a negative balance. This action will create a new POST request.
See Examples
Void Receipt Action on a Following Day
The POS User creates an account/receipt with (-) negative items. This newly created account will create a POST request with negative amounts.
See Examples
Change Payment Action
The POS action Change Payment changes the payment method for a closed account/receipt on the current day.
See Examples
Change Tip Action
The POS action Change Tip changes the tip of a closed account without changing the payment method.
See Examples
"Split Account By” Actions
Amount
During the payment process of an account/receipt, several payment methods can be applied, a tip can be applied for each payment method.
See Examples
Cover
When an account/receipt is evenly split by covers, the items are split by the number of covers.
The split by cover creates a new account/receipt (with a unique ID) for each cover, which contains the items (divided by the number of covers).
See Examples
Item
When an account is split by items, for every split a new account is created containing the items which were split.
The split by item creates a new account/receipt (with a unique ID) for each new split, which contains the items which were split. Items itself can split as well.
See Examples
Seat
When an account is split by seat, the items are split according to the seat they were assigned to.
The split follows the same rule, a new account/receipt with a unique ID is created for each seat.
See Examples
Customer Search Action
In the POS, a search request can be executed to search for guests in the PMS independently of the payment process. This is used to check whether a guest is already checked in or is still checked in. If the search is successful, the guest record can also be linked to an account/table in the POS.
If an account/table is to be charged to a guest's room, either the linked guest record can be used (which triggers a new search to check whether the guest is still checked in), or a new search request can be executed.
Handling of discounts
Discounts can be applied specifically to one or more items, or to the whole account/receipt. Discounts can be created and applied as percentages of amounts.
The applied discount reduces the selling price of the item, or reduces the account/receipt by a percentage.